OBT provides customers the ability to outsource their IT infrastructure, and have hosted applications that can be accessed from any computer in the world (Desktop Anywhere).
Due to the many different systems used OBT needed a system built to allow it to bill customers that are provisioned in Cortex, helpdesk support charges in Auto Task, and ad-hoc once off charges.
Online Business Technology
Before the billing application was created, OBT manually invoiced their customers. This process took over 40 man hours per month and was very error prone.
CoSource was commissioned to build a billing system that integrated into Cortex and Auto Task. The system needed the ability to bill customers at different rates for each application, pro- rate charges based when a user was created or deleted, and generate both contractual and non- contractual invoices in pdf format.
A custom built application was developed in asp.net 3.5 over a three tier layered architecture. The application integrated into Cortex through a custom stored procedure that allowed for real time access to the Cortex database.
The application has the following functionality:
Telerik Reports were used to build the layout of the invoices, and integrated into the Billing Database to produce invoices in pdf format.
** Cortex ** AutoTask ** Microsoft asp.net 3.5 ** SQL Server ** JQuery